Which statement is true regarding activity managers and metrics?

The assertion that activity managers need to personally collect all monitored metrics emphasizes the importance of direct involvement in the management process. When activity managers take personal responsibility for collecting metrics, they ensure that the data is accurate, relevant, and reflects the current state of operations. This hands-on approach allows them to have a better understanding of the activities being measured and facilitates immediate identification of trends, issues, or areas for improvement.

Being closely involved in metric collection also fosters accountability and enables activity managers to provide more informed insights and decisions based on firsthand knowledge. While delegation and automation can be beneficial in managing workloads, personal involvement in the metric collection process helps to maintain the integrity and context of the data, leading to more effective management and decision-making.

The other options suggest practices that, while sometimes useful, do not reflect the best approach for activity managers. Delegating metric collection can lead to a disconnect between the manager and the data, fully relying on automated systems may overlook critical nuances of the operation, and solely focusing on high-level metrics risks missing important details necessary for comprehensive management. Therefore, the correct answer underscores the need for direct engagement by the activity manager in the metrics that inform their decision-making process.